Social Networking Gone Bad Essay Example for Free

Social Networking Gone Bad Essay Have you even thought about how different society would be without social networking web sites? Many of the social networking web sites today play a huge role with the way we interact with one another in our everyday lives, which include most relationships. Using a social networking web site has many negative effects on relationship. Building insecurity, advertising personal information, and building social media moods are some of the many ways relationship are negatively impacted. First and foremost, many people are building up insecurities in their relationships due to these social networking web sites. The thought of what another person is doing on these web sites or who they are interacting with are affecting the trust bond between relationships which are causing the insecurities. For example, if a couple have had pervious issues with one person going behind another’s and speaking to their ex or person of opposite sex, then the thought of being easily connected with people through these sites can really build up the insecurity in the other persons mind and make them think that their partner is being unfaithful. Since it is so easy for someone to go on their phones and open the internet and begin speaking to people half way around the world. Not only can this destroy a relationship but it can also be unhealthy, causing anxiety and depression. The web being a public place, may not be the best place to be advertising personal information such as phone number, email address, or even photos. Some spouses and significant other may become bothered by the information streamed onto these sites and could possibly anger the person and potentially ruin a relationship. Have a phone number or email address on the sites can cause a person from the opposite sex or even their ex to try and get in contact with them, and that right there can really cause some major issues in someone’s relationship. It could even lead to someone getting harmed physically out of anger, when people out their relationships and personal life on the internet, nothing is secure nor private. Therefore eople are allowing others to have access in their relationship, by making it easier for people to express their opinion or do malicious things to sabotage it Not only can this destruct a love relationship but inappropriate information can ruin a relationship with someones job or business. In addition, as part of any social network experience, becoming networked and involved with each other is what keeps these sites going. Unfortunately, â€Å"a downside of social media relationships is that we’re potentially subject to emotional contagion effects, as illustrated in research by John Cacioppo, a researcher at the University of Chicago†(Jain, Dr.  R, 2010). In other words people with bad thoughts, ideas, or moods can transmit them to other people without ever having any face to face contact with the person. So basically if you have been following someone on one of these social networks and every time you are logged on, that certain someone is just posting negative comments and ideas, chances are that the very person reading this over and over again will begin to adapt these negative thoughts and ideas and then reflect a negative mood towards other people in their own real life, and the people they love. Which ultimately begin to take a toll on a relationship, because if one person is constantly upset the other is going to look at themselves first and feel like they are not wanted anymore. Even though social networking web sites might seem like the most amazing gift of technology, its adverse impact can ruin your strongest relationship and at the end leave you with countless regrets. Online friends, self-centered attention-seeking, short attention spans, distraction, and loss of privacy are what these social networks web sites engage you in, and not having control of it can have a negative impact on you and on your relationships. So be for you consider signing up for one of these social networks web sites or signing back on to an existing account, ask yourself if you are ready to deal with the negative effects the these sites have to offer. Also keep in mind there may be a possibility of ruining any types of relationships you are currently in or at least have an effect on them.

Computer Crime In The 1990s :: essays research papers

Computer Crime In The 1990's We're being ushered into the digital frontier. It's a cyberland with incredible promise and untold dangers. Are we prepared ? It's a battle between modern day computer cops and digital hackers. Essentially just think what is controlled by computer systems, virtually everything. By programming a telephone voice mail to repeat the word yes over and over again a hacker has beaten the system. The hacker of the 1990's is increasingly becoming more organized very clear in what they're looking for and very, very sophisticated in their methods of attack.. As hackers have become more sophisticated and more destructive, governments, phone companies and businesses are struggling to defend themselves. Phone Fraud In North America the telecommunications industry estimates long distance fraud costs five hundred million perhaps up to a billion every year, the exact the exact figures are hard to be sure of but in North America alone phone fraud committed by computer hackers costs three, four maybe even up to five billion dollars every year. Making an unwitting company pay for long distance calls is the most popular form of phone fraud today. The first step is to gain access to a private automated branch exchange known as a "PABX" or "PBX". One of these can be found in any company with twenty or more employees. A "PABX" is a computer that manages the phone system including it's voice mail. Once inside a "PABX" a hacker looks for a phone whose voice mail has not yet been programmed, then the hacker cracks it's access code and programs it's voice mail account to accept charges for long distance calls, until the authorities catch on, not for a few days, hackers can use voice mail accounts to make free and untraceablecalls to all over the world. The hackers that commit this type of crime are becoming increasingly organized. Known as "call cell operators" they setup flyby night storefronts were people off the street can come in and make long distance calls at a large discount, for the call cell operators of course the calls cost nothing, by hacking into a PABX system they can put all the charges on the victimized companies tab. With a set of stolen voice mail access codes known as "good numbers" hackers can crack into any phone whenever a company disables the phone they're using. In some cases call cell operators have run up hundreds of thousands of dollars in long distance charges, driving businesses and companies straight into bankruptcy. Hacking into a PABX is not as complicated as some people seem to think.

Mexican American Essay

The document of WWII and Mexican-Americans of 1945 writen by LULAC which was found in 1929 stated that â€Å"some hald a million Mexican-Americans served in the armed forces during WWII†, but yet Latinos continued to face discrimination towards them. LULAC then demanded equal rights for minority groups after them experiencing the War and serving the Country. As many signs in many place clearly stated to the Mexicans-Americans that their â€Å"uniforms and service ribbons† meant nothing to them and they were simply not allowed in anywhere. It left said that the so-called â€Å"Mexicans† were worthless of having equality wether they served the Coutry or not. Mexicans were and are racials characterisctly stated as Caucasian since there was only 3 races which were, Caucasians, Negroid, and Mongoloid. For that LULAC said that â€Å"this condition is not a case of difference; it is a case of ignorance†. They said that ignorance was † a Disease that was contagious to those who wish to suffer from it†. Ignorance tied hate, jealousy, misunderstandings, confusion, etc. The hate was not just beacause of the race or because they weren’t smart enough nor because of the language. The hate was because the ignorance affected many for them to think the â€Å"Mexicans† did not deserve the equal rights. As â€Å"Mexicans† proved to be loyal Americans after every test that was thrown at them, they â€Å"delegated right guaranteed by their constitution as a reward for their faithful servive. † The whole purpose of this document was for Mexican-Americans to be given â€Å"social, political, and economic equality. † Mecians had proved that they deserved the right of equality as all the other Americans. I agree with the authors point of view which was stated that ignorance was the biggest cause of the hate and discrimination toward the â€Å"Mexicans†. Ven withoutservice ribbons the â€Å"Mexicans† and other minorities deseved equality for the simple fact the the world needs to have equal rights for everyone, wether they served the country in any way or not, because they were born in American teritory.

Research Critique Essay example - 1584 Words

Table of contents Page Quantitative Article Critique of Nursing Research 1 Problem Statement/Purpose 1 Literature Review 2 Limitations of the Study 2 Hypothesis/Research Question 3 Operational Definitions/Definition of Terms 4 Research Design 5 Setting, Population and Sample 5 Data Collection Methods/Instruments 6 Data Analysis, Findings, Implications, Recommendations 7 References 8 Quantitative Article Critique of Nursing Research The article selected for review in this investigation is entitled Perioperative outcomes of coronary artery bypass grafting: Effects of metabolic syndrome and patients sex. The†¦show more content†¦The presence of acute coronary syndrome in some patients served to increase lipid output, making it difficult to clearly determine lipid disorders in some patients. This is an issue of concern because high lipid levels are a hallmark for the diagnosis of metabolic syndrome. Hypothesis/Research Question A careful review of the information provided by the authors demonstrates that a definitive hypothesis or research question is not directly stated in the investigation. Rather, at the conclusion of the introduction/literature review, the authors note that For these reasons, this study was conducted to examine the incidence of metabolic syndrome in CABG patients and to determine if metabolic syndrome and/or the patient’s sex affect clinical outcomes in the perioperative setting (p. 469). Based on the direction of the literature review and previous studies reviewed by the authors, the reader can imply that the research questions seek to determine the impact of CABG on patients with metabolic syndrome and the hypothesis is that gender will have some impact on the specific outcomes which result for patients in this particular group. Operational Definitions/Definition of Terms Operational definitions used in the study include: metabolic syndrome, coronary artery bypass graft surgery and gender. Data for the investigation was reviewed by patient gender-i.e. male or female. In addition, all patients included in the study had undergone coronaryShow MoreRelatedQuantitative Research Critique1540 Words   |  7 PagesThis critique reviewed a quantitative study based upon palliative care and how it met emotional or spiritual needs of the families of patients with serious illnesses. The critique used eight criteria to analyze the quantitative study. The criteria include the identification of the problem, the determination of the purpose of the study, the review of the literature, the selection of the sample size and the research design, methods for collecting the data, the analysis of the data, study findings asRead MoreCritique Of A Research Article1750 Words   |  7 PagesCritique of a research article This paper is a critique of Alison Fuller and Lorna Unwin’s research article ‘Knowledge Workers’ as the New Apprentices: The Influence of Organisational Autonomy, Goals and Values on the Nurturing of Expertise’ Vocations and Learning’. Professor Alison Fuller, formerly of the University of Southampton, has been Chair in Vocational Education and Work at the Institute Of Education (IOE) since September 2013 while Lorna Unwin is Chair in Vocational Education at the IOERead MoreResearch Critique Research Paper1710 Words   |  7 Pages Part B: Research Critique (60 marks) Article: Tuckett A Turner C 2016, ‘Do you use social media? A study into new nursing and midwifery graduates uptake of social media’, International Journal of Nursing Practice, no. 22, pp. 197–204, doi:10.1111/ijn.12411 Specific critique area Answer Explain the purpose of the study. Use the PICO or PICo format to identify the research question. (150 words) This study does not pose a clear research question, but makes a declarative question that identifiesRead MoreResearch Critique in Midwifery3446 Words   |  14 Pagesconstructive critique of the research into women’s experiences of becoming a mother after prolonged labour. The Nursing and Midwifery Council (2008) state in their code of conduct state that nursing and midwifery care must be evidence or best practise based. Therefore it is essential that students are able to analyse and critique research papers in order to determine the validity of the study and to apply theories to practise. This essay intends to critique and analyse the research paper, in orderRead MoreResearch Article Critique2605 Words   |  11 Pagesobjective of this assignment is to critique the research article titled ‘Staff-student relationships and their impact on nursing students’ belongingness and learning’. Polit and Beck (2008) highlighted that there is expectancy on nurses to conduct research in order to base their practice on evidence which has emerged from research. Nurses are expected to use their research findings to make informed decisions and actions with patients. The ultimate goal of research is to develop and expand ones knowledgeRead Moreresearch paper - critique2704 Words   |  11 Pagesï » ¿Critique of a Research Article Module Title: Evidence Based Practice and the Community Word Count: 2,159 (excluding reference list) This paper presents a critique of a qualitative research article titled: Perceived support from healthcare practitioners among adults with type 2 diabetes (Oftedal et al, 2010) (appendix 1). To enable the critique of this article the Caldwell critiquing tool (2005) will be utilized. (Appendix 2) Research critiquing is a valuableRead MoreQuantitative Research Critique Nursing2020 Words   |  9 Pages Quantitative Research Critique Student’s Name Here â€Æ' Title For the research critique I will be taking nursing research paper with title- A quantitative study of the attitude, knowledge and experience of staff nurses on prioritizing comfort measures in care of the dying patient in an acute hospital setting. As per the title, the variables included in it were nurse staff and dying patients (Bachelor of Nursing Studies, 2011). The population was not mentioned particularly in the title but wasRead MoreEssay on Quantitative Research Critique828 Words   |  4 PagesQuantitative Research Critique Cathleen Atkins Grand Canyon University NRS 433V Linda Permoda March 24, 2013 Quantitative Research Critique Title of Article The title of the article being critiqued is â€Å"The impact of workload on hygiene compliance in nursing†, which was published in the British Journal of Nursing (Knoll, Lautenschlaeger, amp; Borneff-Lipp, 2010). Authors There are three authors for this quantitative research study. Martin Knoll is the HTW of Saarland, Clinical NursingRead MoreCritique of a Research Article3113 Words   |  13 Pagesacceptability to patients. The research is qualitative as it understands different perspectives between groups and categories of people in two teams. The researchers used a grounded theory, which according to Newell and Burnard (2011) is an approach to analysing qualitative data. The McMaster University qualitative framework (Letts et al, 2007) will be used to identify the strengths and weaknesses of the article. This framework was chosen as it considers health research in its broadest sense. Two areasRead MoreQualitative Research Critique2630 Words   |  11 Pagesusually comes from research conducted by nurses and other healthcare professionals. Thus it is pertinent that research reports are critically analyzed. A research critique aims to measure the value and significance of a study. These are determined by analyzing the strengths and weaknesses of the report (Brockopp Tolsma, 2003, p. 400). Recommendations for areas of improvements are also included in a research critique. This paper critically appraises a qualitative research article titled Womens

Thomas Jefferson s Declaration Of Independence And Bill...

Thomas Jefferson’s ideas of equality and a government that is ran for and by the people were established in the United States’ Declaration of Independence and Bill of Rights. Specifically, he proposed a doctrine of natural rights rather than divine rights. To elaborate, Jefferson worded it as such, in the Declaration of Independence, â€Å"We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness†. Additionally, Jefferson campaigned to have the Bill of Rights added during the Constitutional Debate. However, because the way he lived his life and personal decisions he made, the question of if Thomas Jefferson believed in the principles detailed in the Declaration of Independence has long been a topic of discussion. Jefferson was known a genius level writer who also possessed the ability to speak many languages. His e laborate yet concise writing style was only outshined by the lavish preference to luxury goods Jefferson endured throughout his life. Jefferson’s morals are a common topic of debate in American literature. I examined many articles containing details of Jefferson’s propensity to live life against the principles he assigned to the nation he helped found. Jefferson traded and owned slaves throughout the span of his lifetime. Contrarily, Jefferson was an advocate for equality as well. Additionally, Jefferson was a constantShow MoreRelatedCompare And Contrast Patrick Henry And Thomas Jefferson1220 Words   |  5 PagesPeriod Compare and Contrast Essay 20 October 2017 The Demand for Independence vs Death The revolutionary period was the age of reason. It was the period in time when civilians wanted to take control of their unalienable rights; â€Å"Life, Liberty and the pursuit of Happiness† (Jefferson). Both Patrick Henry and Thomas Jefferson took part in the revolutionary period. They were both leaders that took action to receive independence from Great Britain. The two revolutionary leaders are remarkably comparableRead MoreJean Jacques Rousseau And The Declaration Of Independence Essay1459 Words   |  6 Pagespeople should decide how they are governed. Like The Social Contract, the Declaration of Independence is a document that sets out to explain the relationship between a government and its people based on an an understanding of that relationship. The Declaration of Independence was composed by Thomas Jefferson in 1766, and shares many of the same ideals as The Social Contract. The Social Contract and the Declaration of Independence are more similar than different beca use Jean-Jacques Rousseau influencedRead MoreWho Is Thomas Jefferson?993 Words   |  4 Pages Who is Thomas Jefferson? Matthew Backlin United States History 1 A CP October 18, 2015 Who was Thomas Jefferson? Most people just think of him as the man who wrote the Declaration of Independence or just one of our many presidents. That’s not the case. Jefferson was more than that, He was a very intelligent man and a loving father and grandfather. Thomas Jefferson was also an inventor and one of the most significant men in the history of makingRead MoreThomas Jefferson And The Declaration Of Independence1125 Words   |  5 PagesThomas Jefferson attended law together school together with George Wythe. Notably, Wythe was a legislator when Thomas Jefferson drafted the new law of Virginia. Also, he wrote the Declaration of Independence document during the revolution. Essentially, he was of the opinion that the battle could be won, and when this happens, the young country would require a new law to govern the people. Therefore, he took the initiative of developing the law, getting it enacted during the revolution. In this periodRead MoreThe Second Presi dent Of The United States953 Words   |  4 PagesStates, the writer of the Declaration of Independence, the creator of the University of Virginia, and the Statue of Virginia for religious freedom are all terms that have been used to describe one of the most influential and devoted people in American history, Thomas Jefferson. He published many works that expressed his views of how to strengthen government in America and put power in the hands of the citizens (Wagoner, 2004, pg.19). Throughout my learning experience, Jefferson has been one of the threeRead MoreThomas Jefferson : A Founding Father844 Words   |  4 PagesThomas Jefferson: A Founding Father There are a quite a few Founding Fathers that created this nation. One in particular is Thomas Jefferson who is most commonly known as the writer of the Declaration of Independence. Thomas Jefferson was born in Shadwell, Virginia on April 13, 1743. At the age of 9 he officially began his studies. He continued through boarding school until he was sixteen all the while excelling in the classical languages. Thomas Jefferson owed his fortune to his father, PeterRead MoreAditi Patel. Hist 1301. Prof Endsely. April 29, 2017. Thomas1046 Words   |  5 Pages2017 Thomas Jefferson In Shadwell, Virginia, Thomas Jefferson was visualized on April 13, 1743. He was not only the third president (1801-09) of the United States of America. He was also an originator of the U.S. Assertion of Independence; the country s first secretary of state (1789-94) and second VP (1797-1801). Jefferson passed on to the great beyond in bed at Monticello (located near Charlottesville, Virginia) on July 4, 1826. On April 13, 1743, the creator of the American Declaration of IndependenceRead MoreThe Declaration Of Independence, By Thomas Jefferson, And Martin Luther King Jr.1138 Words   |  5 Pageshave the right to be free. The â€Å"Declaration of Independence,† written by Thomas Jefferson, and Martin Luther King Jr.’s â€Å"I Have a Dream† speech both address the problem of not being free. Even though Thomas and Luther were alive 150 years apart and had very different lives, they both faced the same issue of human equality that drove them to write some of the mos t influential works in American history. Although they bear some superficial similarities, the difference between the Declaration of IndependenceRead MoreThe Road Of Democracy For America1334 Words   |  6 Pagesfor America was a long one. This road starts before America was its own country it was under the rule of the British Empire. Under the Monarch the colonist’s individual rights were completely compromised in return for order and stability. Colonists felt as the King was wrongfully infringing upon their rights and declared independence from the British. Down the road during the Revolutionary war America functioned through the Articles of Confederation, a system where the power was given to the statesRead MoreThomas Jefferson s The Declaration Of Independence984 Words   |  4 PagesBy the 1770’s the thirteen colonies had become un-happy with their motherland of Britain. The colonists believed they were being taxed unjustly. Soon the bigger issues like politica l differences became obvious the thirteen colonies decided to declare themselves separate from Britain. The Continental Congress created a committee to write a draft stating the colonies had the â€Å"right to be independent states†(Shi and Mayer 2016, 104). The group designated Thomas Jefferson to be the main author. In

Essay on The Argument from Design, by William Paley

During the 1800th century, William Paley, an English philosopher of religion and ethics, wrote the essay The Argument from Design. In The Argument from Design, Paley tries to prove the existence of a supreme being through the development of a special kind of argument known as the teleological argument. The teleological argument is argument by analogy, an argument based on the similarities between two different subjects. This essay purposefully attempts to break down Paley’s argument and does so in the following manner: firstly, Paley’s basis for the teleological argument is introduced; secondly, Paley’s argument is derived and analyzed; thirdly, the connection between Paley’s argument and the existence of a supreme being is made; and†¦show more content†¦Having introduced Paleys main a posteriori experience, the following paragraphs will describe and justify Paleys reasoning for using such argument to describe the existence of a superior being. F irstly, Paley concentrates in the process leading to the creation of the watch. The process for creating a watch is very systematic and involves knowledge of mechanical engineering, a trade known to few men. Yet, it is not necessary to know the inner workings of the watch to use it on a daily basis: it is only necessary to understand the relationship between the position of the watchs hands to the sunrise and sunset of day. Paley concludes that even though he could not create a watch, some supreme being could create such watch. In other words, anything that shows evidence of creation has a creator and such creator exists or has existed at one point in time. To further refine the previous conclusion, Paley acknowledges the imprecision of the watch, for the watch is not always correct in predicting time. The watch might get ahead or behind, but the overall purpose for which the watch was created remains intact: it might predict the wrong time, note however, that it still predicts time . The conclusion in the previous paragraph is not contradicted by any of the watchs faults simply because the being’s purpose for creating the watch still exists. Therefore, Paleys supreme being not only creates but also does so with a specific purpose.Show MoreRelatedEssay The Teleological Argument1368 Words   |  6 PagesWilliam Paley and David Hume’s argument over God’s existence is known as the teleological argument, or the argument from design. Arguments from design are arguments concerning God or some type of creator’s existence based on the ideas of order or purpose in universe. Hume takes on the approach of arguing against the argument of design, while Paley argues for it. Although Hume and Paley both provide very strong arguments, a conclusion will be drawn at the end to distinguish which philosophiser holdsRead MorePersuasive Essay : Paley s Argument From Design1217 Words   |  5 PagesPaley’s argument from design. What kind of argume nt is it? How does it work? What does it aim to show? Does Paley succeed? Why or Why not? While theology may take God s existence as necessary on the basis of faith, or discovery, many philosophers have thought it’s possible to prove by reason that there must be a God. The teleological argument, also known as the argument from design simply states that a designer must exist since the universe and living things display elements of design in theirRead MoreThe Design Arguments For The Existence Of God1401 Words   |  6 PagesThe design arguments for the existence of God center on the principle that an intelligent designer, in this case God, has crafted our world so that each item has a purpose and significant meaning. Additionally, the world is a complex and sometimes enigmatic system of elements which work together to sustain life in a way that some argue is unlikely to have occurred by pure chance alone. Therefore, some philosophers credit a divine being as the source of this order and purpose in the universe. FurthermoreRead MoreSir Thomas Aquinas And William Pa ley s Argument On The Existence Of God1176 Words   |  5 PagesAquinas and William Paley present two arguments for the existence of God. Aquinas defines God as omnibenevolent (all good) for his argument, and he continues in â€Å"The Five Ways† to present arguments to prove God’s existence (Rosen et al. 11). Paley, on the other hand, primarily defines God as a designer worthy of our admiration for his work (Rosen et al. 27). During class discussion, defining God involved three major qualities: omnipotence, omniscience, and omnibenevolence. Both Aquinas and Paley are attemptingRead MoreEssay about The Inadequacy of Paleys Argument from Design1269 Words   |  6 PagesInadequacy of the Argument from Design William Paley’s teleological argument (also known as the argument from design) is an attempt to prove the existence of god. This argument succeeds in proving that while existence was created by an aggregation of forces, to define these forces, as a conscious, rational, and ultimately godlike is dubious. Although the conclusions are valid, the argument makes several logical errors. The teleological argument relies on inductive reasoning, rendering the argument itself validRead MoreExamine the Key Features of the Teleological Argument?1491 Words   |  6 PagesExamine the key features of the Teleological argument. The word teleological comes from the Greek word ‘Telos’ which means purpose. The teleological argument is a posteriori and like the cosmological argument, attempts to prove the existence of God. It claims that certain phenomena within the universe appear to display features of design and are perfectly adapted to fulfil their function. Therefore, if features of the universe are so perfectly designed, for example the structure and function ofRead MoreExplain Paleys Argument for the Existence of God1041 Words   |  5 PagesPaleys argument for the existence of God (25) William Paleys argument for the existence of God is an important aspect of the Design argument, which argues that the universe is being directed towards an end purpose due to the a posteriori (subject to experience) evidence of an intelligent designer, who is God. This is because it is perhaps arguably the most famous version, and the theory which modern-day theories for the Design argument are built upon. The first version of the Design argumentRead MoreThe Existence Of God : God1305 Words   |  6 PagesThe existence of God has been in question for as long as mankind has existed and thought logically. Many questions have plagued the human mind in regards to God, and there have been many arguments drawn with the hopes of proving the existence of a supreme being whom we know as God. The â€Å"God† question has been presented to every individual at some point in their lives. It is a topic that will bring forth never-ending questions and an equal amount of attempted answers. Many philosophers have formulatedRead MoreWilliam Paley And David Hume1260 Words   |  6 PagesIntelligent by Design Written by Alexander Staggs-Vargas One of the most prominent philosophical arguments that remains today is the debate on the existence of God or an Intelligent Designer. This debate dates back a time of many Gods and deities during the era of Socrates, Plato and their students, including Aristotle. This discussion will focus on the differing works of authors William Paley and David Hume and I will argue that there is an Intelligent Designer for our universe. William Paley believesRead MoreThe Design Argument For The Existence Of God1286 Words   |  6 PagesONE The design argument for the existence of God follows the model: 1) In nature, things appear to work together for a clear purpose. 2) The best explanation for these relationships is that God designed these things. 3) Therefore, God exists, as he was the one who designed nature. This argument contends that an intelligent designer of the world does exist, and structured the universe so that most natural things fit together for a clear purpose. We can recognize that things in nature seem

Operation Management Machinery Human Capital

Question: Discuss about theOperation Managementfor Machinery Human Capital. Answer: Introduction The responsibility of an operation manager is to plan, coordinate, and control the needed resources to produces services and good that meet the needs of the end customers. Therefore, operation managers are expected to manage company information, technologies, machinery human capital, and other resources utilized in realizing the company strategic objectives (Stevenson, 2007: 13). The author divides operation management into two categories including manufacturing operations and service operations. The role of manufacturing operations is to produce tangible and physical products that can be stored before they are distributed or needed by customers as in the case of automobiles. Service Manufacturing, on the other hand, produces products that are intangible including financial services, consultation services, or customer care services just to mention a few (Anderson, Anderson Parker, 2013:15). Customers in the manufacturing operations do not exhibit direct contact with the company oper ations manager because are often redirected to the company via customer care centers, distributors, and dealers. For instance, when a client purchases an automobile, he/she does not come into contact with the company that manufactures the brand. However, some companies such as Toyota provide both products and services to their clients. For this reason, the paper primarily focuses on critically discussing the particular challenges, an operations manager faces, in managing quality in a service organization relative to a manufacturing organization. Toyota Company and McDonald Company will be used as a case study. Toyota Company is a manufacturing company whereas McDonald is a food service organization. Overview of Toyota and McDonald Company Toyota Motor Corporation carries out its operations in the automotive industry. Apart from manufacturing various brands of vehicles, the company also provides its target market with financial services. The companys financial service segment is characterized by the provision of financing services to customers and dealers who lease or buy Toyota vehicles. The financial service segment also provides leasing and retail installment credit via the purchase of lease and installment contracts. Other financial services provided by the company include retail leasing, retail financing, wholesale insurance and financing (Toyota Motor Corp, 2016). In the manufacturing side, the company designs, manufactures, assembles and sales commercial vehicles, minivans, and passenger vehicles. Toyota subsidiaries include Hino Motors, Ltd that sells and produces commercial vehicles including buses and trucks and Daihatsu Motor Co. Ltd that sells and manufactures compact cars and mini-vehicles. McDonalds is am ong the global prominent food service companies. The company is characterized by more than 32,000 restaurants strategically placed in 117 countries (McDonalds Corp, 2016). The company brand is one of the most respected and recognized. McDonald is also competent in providing franchising services, marketing, retailing, and real estate. Importance of Total Quality Management in the Manufacturing and Service Organizations Successful total quality management implementation in both the manufacturing and service sector is increasing becoming a pressing concern to the labor force as well as employees, customers, profitable and professional organizations (Jones, 2014: 5). There are various benefits accrued from the implementation of total quality management in the organization. The implementation of total quality management helps organizations in realizing process and productivity efficiency by removing and identifying issues in work systems and processes (Naagarazan Arivalagar, 2005: 7; Karyotakis Moustakis, 2014: 40). Total quality management also tackles key issues that affect the performance of an organization including errors in work processes, duplicate efforts, unnecessary tasks, and redundant practices. Total quality management also helps in pre-empting and predicting unproductive activities and mistakes in the organization. In the manufacturing sector, total quality management reduces operating costs by eliminating repetitive work and non-confirmation; removing reject products and waste costs as well as reducing customer support and warranty costs(George Weimerskirch, 2008: 43; Ashraf, 2016: 201). Total quality management improves process efficiency which in turn results in improved revenues. For the service organizations, the implementation of total quality management results in improved customer satisfaction. According to Arora (2006: 25), customer satisfaction is the long-term benefit accrued as a result of total quality management. For instance, total quality management helps in identifying the best measures that match the expectations of the customer regarding experience, service, and product. Total quality management also aids in boosting customer satisfaction by reducing waiting time and by transforming client handling and appointment scheduling. Accordingly, it makes significant transformations to the delivery process with the primary objective of ensuring that customers access their products promptly (Sangod, 2016: 26). The implementation of total quality management results in the production of quality products that improves customer loyalty and which do not need repairs. Total quality management also improves communication between the organization, employees, and customers. Lastly, total quality management enhances an organization competitive advantage by investing in innovative products and improving the availability of products in the market. However, maintaining total quality management in the service sector poses a great challenge to the operations manager. The challenges that operations manager in the service organization faces in their endeavor to maintain quality are detailed in the next paragraph. Challenges That an Operations Manager Face In Managing Quality in a Service Organization Relative to a Manufacturing Organization It is the role of the operations manager to continuously improve and upgrade their systems and processes to enhance the quality of products. For service organizations, it is their duty to enhance the quality of customer service and feedback provided to the clients. Implementing and initiating total quality management initiatives requires operations managers to conduct thorough research and planning (Jones Robinson, 2012: 10). Operations managers are also required to train organization staffs on how to implement various total quality management practices. However, in their endeavor to manage quality in the service organization, operations manager face numerous challenges. Some of these challenges include: Globalization The world is increasingly becoming a global village because individuals from different countries around the world can now communicate and interact, thanks to advancements in technology. For manufacturing and service companies such as Toyota Company and McDonald, advancements in transportation and communication technology have enhanced the efficiency and effectiveness of their operations. As a result, the competition for both international and domestic market has intensified. To enhance organization competitiveness, operations manager are mandated to produce quality services at a competitive price. For this reason, the operations manager in the service organization such as McDonald must channel his/her efforts in the four functions of an organization including controlling, leading, organizing, and planning to enhance the competitiveness of the service in both domestic and global markets. Besides, the operations manager must have knowledge of different cultures and international market s. For instance, as a food service organization, McDonalds needs to understand that as a food service organization, it needs to embrace the culture of the country where it conducts its operations. For instance, the foods prepared must mirror the culture of the people in that particular country. In Muslim countries, it is the role of the operations manager to ensure that products do not contain beacon. However, for manufacturing company, no need to change the products because the culture does not interfere with the model of the car produced. Customer Satisfaction Total Quality Management is a term being utilized by organizations to describe the efforts they have channeled towards maintaining quality in their organizations. Companies that have implemented total quality management focus on enhancing customer satisfaction. However, improved customer satisfaction can be realized by ensuring that employees work in collaboration. High quality and low cost are the primary attributes that a service organization needs to possess (Dumitrescu Peculea, Oache?u Cerchia, 2015: 8). For instance, for McDonald to remain competitive and satisfy its target market, it has to supply enough services and at a low price minus compromising their quality. It is the operations manager responsibility to minimize this trade-off. Additionally, it is their responsibility to ensure that the service meets the customer standards. However, for the service organization, enhancing customer satisfaction is quite challenging because it depends on employees behavior. The manufact uring company such as Toyota, on the hand, can enhance customer satisfaction by ensuring that the products manufactured are of high quality. Besides, the company can use systems such as enterprise resource planning to improve quality and consequently improve customer satisfaction (Slack, Chambers Johnston, 2010: 63). On the contrary, it is quite difficult for operations manager in the service organizations to control customer satisfaction because it greatly depends on how employees react to customer comments on social media sites and how they serve them. Besides, it is very difficult for the operations manager to define customer satisfaction because there are negative and positive elements that impact on the well-being of the consumer. For this reason, it is important for operations manager in the service industry to conduct a thorough market research to find out things that piss off and motivate customers. Competing Practices The operation manager finds it a bit challenging to manage competing practices in the organization. The finance function of the organization is often characterized by various problems. For instance, the human resource manager might require the manager to communicate the company financial details via written memos whereas the operations manager might prefer to do it via email. However, this problem can be solved by putting in place standards that maintains quality of the organization financial reports. Technology Advancements in technology have resulted in the production of a wide range of processes and products. For this reason, service organizations are expected to utilize computer technology to enhance the quality of service they provide to their clients. Unlike in the service sector, the manufacturing organizations such as Toyota Company have in disposal various technologies to help the operations manager maintain quality. Some of these technologies include computer controlled manufacturing, robotics, global positioning systems, and biotechnology (Wild, 2003: 47). Besides, technological advances in new equipment, new methods, and new materials have helped operations manager maintain quality in their organizations. Toyota Company being in the manufacturing sector can utilize automated systems to minimize human interaction. Additionally, technological availability helps Toyota company to improve effectiveness and efficiency. However, for the service sector, the operations manager needs to m onitor human activities to enhance the delivery of quality customer care services. Even though service organizations might automate their system, human interaction with the client is paramount. For instance, employees need to respond to customer queries and serve them. Therefore, without adequate training, it becomes somewhat difficult for operations manager in McDonald Company to maintain quality. In addition to the above, operations manager in McDonald exhibit challenges in expressing customer service benefits in financial terms as well as analyzing the true cost of inadequate customer service. As such, it becomes increasingly difficult for an operations manager to justify the need for improving services and explain the importance of customer satisfaction. Strategies That Operations Manager in Service Sector Can Utilize To Maintain Quality Operations manager in the service organization such as McDonald needs to maintain the well-being of their customers by taking a proactive step in meeting the tastes and preferences of their target audience. Additionally, it is important to make customers feel important. Operations manager can realize this by designing into their customer relations plan some key elements that make customers feel important. Some of these key elements include free souvenirs, welcome symbols, gifts, and improved customer attention (Paraschivescu, 2016: 56). The operations manager can also offer customers with technical assistance to enhance their experience while using a particular service. For instance, some customers are ignorant when it comes to the utilization of certain technologies, hence the need for a specialist who can explain to them how a particular technology functions. Another strategy that operations manager can utilize to maintain quality in a service organization is the implementation of a training program that focuses on quality management (Yadav, 2015: 7). Through this training, employees dealing directly with clients will be aware of the basic principles of total quality management such as customer focus, cultural issues and other factors that affect customer satisfactions. Conclusion Conclusively, it is the operations manager responsibility to maintain quality in the organization. Maintaining quality results in numerous benefits including improved customer service and satisfaction, enhanced competitive advantage of the organization in their respective industry, waste reduction, and improved efficiency. However, the operations manager in the service sector relative to the manufacturing organization faces numerous challenges in managing quality. Some of these challenges include globalization, technology, and customer satisfaction. Regardless these challenges, operations managers in the service sector can utilize some of the strategies utilized in the manufacturing sector to maintain quality. 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